Effective Date: [Insert Date]
Last Updated: [Insert Date]
Welcome to SynthPilot AI. These Terms and Conditions (“Terms”) govern your access to and use of our website synthpilotai.com and all related services, software, and products (collectively, the “Services”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, please do not use our website or services.
1. Company Information
SynthPilot AI is operated by SynthPilot AI Ltd, a company registered in England and Wales under Companies House Registration Number 16764258, with its registered office at 69A Browning Road, E12 6RA.
For inquiries, please contact us at: support@synthpilotai.com.
2. Description of Services
SynthPilot AI provides AI-powered chatbot and automation solutions to assist businesses with lead generation, customer support, and workflow automation.
All services are delivered digitally on a subscription basis via our online platform.
3. Eligibility
To use our Services, you must:
- Be at least 18 years old.
- Have the legal capacity to enter into binding contracts.
- Provide accurate and current information during sign-up.
If you are using the Services on behalf of a company or organization, you confirm that you have authority to bind that entity.
4. Accounts
You may need to create an account to access certain features of our Services.
You are responsible for:
- Maintaining the confidentiality of your login credentials.
- All activities under your account.
If you believe your account has been compromised, notify us immediately at support@synthpilotai.com.
5. Subscription Terms and Payments
a. Recurring Billing
By subscribing to any plan, you authorize SynthPilot AI to charge your chosen payment method on a recurring basis (monthly or yearly, depending on your plan).
b. Cancellation
You may cancel your subscription at any time; however:
- Cancellations take effect at the end of your current billing cycle.
- Early termination or mid-cycle cancellation will incur a cancellation fee of 40% of the remaining term’s value, covering administrative and service costs.
To cancel, please contact support@synthpilotai.com. See more.
c. Price Changes
We reserve the right to modify our pricing at any time. Any price changes will apply after your current billing cycle, with prior notice.
6. Refund Policy
All payments made to SynthPilot AI are final and non-refundable.
Due to the digital nature of our products and immediate access to services after payment, no refunds, returns, or exchanges are offered.
By purchasing, you acknowledge that access begins immediately and you waive your right to cancel under the Consumer Contracts Regulations 2013.
Billing errors or technical issues will be reviewed on a case-by-case basis but do not guarantee a refund. See more.
7. User Responsibilities
You agree not to:
- Use our Services for unlawful or harmful purposes.
- Attempt to hack, disrupt, or reverse-engineer our systems.
- Resell or sublicense access to our Services.
- Upload or transmit viruses, malicious code, or unlawful content.
We may suspend or terminate your account for any violation of these Terms.
8. Intellectual Property
All content, designs, logos, software, and documentation associated with SynthPilot AI remain the exclusive property of SynthPilot AI Ltd.
You are granted a non-exclusive, non-transferable, revocable license to use our Services for your internal business purposes.
You may not reproduce, distribute, or create derivative works without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, SynthPilot AI shall not be liable for:
- Any indirect, incidental, or consequential damages.
- Loss of profits, data, or business interruption.
- Damages exceeding the total fees you paid to SynthPilot AI in the preceding 12 months.
Our services are provided “as is” without warranties of any kind, whether express or implied.
10. Indemnification
You agree to indemnify and hold harmless SynthPilot AI Ltd, its officers, employees, and partners from any claims, damages, or expenses arising out of your use of our Services or breach of these Terms.
11. Termination
We may suspend or terminate your account at any time if you violate these Terms or engage in fraudulent, abusive, or illegal activity.
Upon termination, all licenses granted to you shall immediately end, and outstanding balances remain payable.
12. Data Protection and Privacy
Your privacy is important to us. All personal data is handled in accordance with our Privacy Policy and the UK Data Protection Act 2018.
By using our Services, you consent to our processing of your personal information as described in that policy.
13. Force Majeure
SynthPilot AI shall not be liable for any failure or delay in performance resulting from causes beyond our reasonable control, including natural disasters, internet outages, or acts of government.
14. Governing Law
These Terms are governed by and construed in accordance with the laws of England and Wales.
Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
15. Changes to Terms
We reserve the right to update or modify these Terms at any time.
Material changes will be communicated by updating the “Last Updated” date above.
Your continued use of the Services constitutes acceptance of any revised Terms.
16. Contact Information
For questions or concerns regarding these Terms, please contact:
📧 support@synthpilotai.com